Privacy Policy

1. Introduction

Welcome to the Privacy Policy for PizzaSlice Heaven ("we," "us," or "our"). This document outlines our commitment to protecting the privacy of our customers. It explains what personal data we collect when you order from us, create an account, or use our website, how we use and protect that information, and your rights concerning your data. Your trust is essential to us, and we handle your information with the utmost care and confidentiality.

2. Information We Collect

To provide you with delicious pizza and a seamless ordering experience, we collect the data necessary to fulfill our services.

• Information You Provide to Us: When you place an order or create an account, we collect personal information such as your name, delivery address, email address, and phone number. We also keep a record of your order history for your convenience.
• Payment Information: When you pay for an order, your payment card details are collected and processed directly by our secure, third-party payment processor. We do not store your full payment card information on our servers.
• Information Collected Automatically: When you visit our website, we automatically collect technical data such as your IP address, browser type, and device information. We use cookies to enhance your experience, for example, by keeping items in your cart.

3. How We Use Your Information

Your data is used exclusively for legitimate business purposes related to providing our pizza delivery service.

• To Process Your Orders: We use your name, address, and contact information to prepare your order, deliver it to your location, and send you confirmation and update emails.
• To Manage Your Account: If you create an account, we use your data to allow you to view past orders, save favorite items, and manage your delivery addresses for a faster checkout experience.
• To Improve Our Service: We analyze anonymized data about how customers use our website to identify areas for improvement, fix bugs, and make our ordering process even better.
• For Marketing Communications: With your explicit consent, we may use your email address to send you newsletters with special offers, new menu items, and exclusive discounts. You can unsubscribe at any time using the link in every email.

4. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. Your data is shared only under specific, necessary circumstances:

• With Third-Party Service Providers: We share information with trusted partners who help us operate our business, such as our payment processor and potentially a third-party delivery service, under strict confidentiality agreements.
• For Legal Compliance: We may disclose information if required by law or other legal process to protect the rights, property, or safety of PizzaSlice Heaven, our customers, or the public.

5. Data Security

Protecting your information is a top priority. Our website uses SSL/TLS encryption to secure data transmitted between your browser and our servers. We implement robust technical and organizational security measures to protect your data from unauthorized access, alteration, or disclosure.

6. Your Data Protection Rights

You have the right to access, review, and request correction or deletion of your personal data stored in your account. You can manage most of this information directly by logging into your account or by contacting our customer service team.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please do not hesitate to reach out to us.